Shipping policy

Thank you for choosing Blue Dream Worldwide! We want to ensure a smooth and satisfactory shipping experience for all our customers. Please review our Shipping Policy to understand the details regarding shipping methods, delivery times, and associated terms and conditions.

  1. Order Processing: We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-2 business days from the time they are placed. Please note that processing times may vary during peak periods or due to unforeseen circumstances, but we will make every effort to minimise any delays. We DO NOT guarantee 1-2 business days processing time,  but this is what we aim for. 

  2. Shipping Methods and Carriers: We offer various shipping methods to accommodate different delivery needs. The available shipping options and carriers will be presented to you during the checkout process. Please select the shipping method that best suits your requirements.

  3. Shipping Destinations: Blue Dream Worldwide currently ships to addresses worldwide. If your location is not included in the available shipping destinations, please contact our customer support for further assistance.

  4. Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed during the checkout process. Please ensure that you review and agree to the shipping costs before finalizing your order.

  5. Delivery Times: Delivery times vary depending on the shipping method selected and the destination of the package. Estimated delivery times will be provided to you during the checkout process. While we make every effort to ensure timely delivery, please note that these estimates are approximate and do not guarantee specific delivery dates or times.

  6. Tracking and Order Status: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number or a link to track your package if you have chosen tracked delivery at checkout. You can use this information to monitor the progress of your shipment. Please allow some time for the tracking information to be updated after your order has been shipped.

  7. Customs and Import Duties: For international shipments, please be aware that customs duties, taxes, and other import fees may be imposed by the destination country. These additional charges are the responsibility of the recipient. Blue Dream Worldwide has no control over these fees and cannot predict their amount. We recommend contacting your local customs office for more information before placing an international order. We do not give out company information for customs purposes.

  8. Address Accuracy: It is the customer's responsibility to provide accurate and complete shipping information during the checkout process. Please ensure that your shipping address, including any apartment, suite, or unit numbers, is entered correctly. Blue Dream Worldwide is not liable for any delays, failed deliveries, or additional costs resulting from inaccurate or incomplete address information provided by the customer.

  9. Lost or Damaged Packages: Blue Dream Worldwide is not responsible for lost or damaged packages that occur during transit. However, if you encounter any issues with the delivery of your package, please contact our customer support, and we will assist you to the best of our ability.

  10. Order Modifications and Cancellations: Once an order has been placed, we cannot guarantee modifications or cancellations as our fulfillment process is designed for efficiency. However, if you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request. Order cancellations may be subject to our discretion.

Returns Address:

OFF015 

Big Padlock Offices

Champions Business Park

Wirral

CH49 0AB

 

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support for further assistance. Thank you for choosing Blue Dream Worldwide!

 

THIS FLOWER IS ILLEGAL IN:

RUSSIA, POLAND, LATVIA, LITHUANIA AND THE STATE OF LOUISIANA.

CAUTION: IF YOU ORDER FROM ANY OF THESE  PLACES, YOUR ORDER WILL BE CANCELLED AND REFUNDED!

Last updated: 12/07/2023